Delivery is everything

The Majority of our customers take a minute to understand why our 10 point delivery commitment really makes the difference, because putting the customer at the centre of everything we do is what makes us unique!

Delivery is only a small part of our service but it means everything; because we believe that getting it right is what sets us apart from our competition.

• Quick and efficient service

  Your new appliance is delivered directly from our central warehouse within 2-7 days¹.
  
  We can also offer next day and 2-3 day Rapid delivery services² which ensures that we get your appliances to you as soon as possible.

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• Delivery to suit you

  We deliver to all UK mainland postcodes 6 days a week; customers who need a service to fit around their busy lifestyles choose our Saturday delivery at an extra cost of only £5.99 . (This excludes Northern Ireland and selected postcodes for the Isle of White).

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• Packaging recycling

  Not only will we remove the packaging from your appliances we will take it away and recycle it too, saving you a trip to the tip.

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• Recycling

  At the point of order you can request for us to take away and recycle your unwanted appliances for just £9.99. (This service is not available in selected postcode areas or Northern Ireland).

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• Connection

  We can connect your new appliances for a small additional charge of £19.99 to save you the hassle of having to book your own fitter at an average call out cost of £80.

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• Price

  We only charge £29.99 for delivery (£29.99 for Northern Ireland) no matter how many items you order (please note, there is an additional £5.99 charge for deliveries made on a Saturday and a £9.99 charge for our Next Day Delivery Service and £3.49 for our Rapid Delivery Service).

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• One Delivery

  If you order your appliances together we will deliver them together, regardless of how many different products or brands that you order because we know that your time is precious!

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• 4 hour delivery slots

  We will text you or call you the evening before your delivery between 5:30pm and 9:30pm to confirm your 4 hour delivery slot (if your delivery is on a Monday you can expect a call between 9:30am and 1:30pm on the Saturday).

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• Keeping you informed

  Your driver will call you the morning of delivery, between 7am – 10am to reconfirm your 4 hour delivery slot because it’s important for you to be able to plan your day!

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• Professional two man delivery teams

  Sit back and relax! Your dedicated two man delivery team will carefully carry your appliance(s) into a room of your choice and unpack it all for you, so you don’t have to! The heaviest thing you will have to lift will be the pen to sign for your delivery note.

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¹ Deliveries to Northern Ireland are typically ready for delivery within 14 days.

² Next Day delivery is only available on orders placed Monday to Friday.