We appreciate that not everyone is comfortable ordering over the internet, so we give you the option of buying online or over the phone. Some of our customers like the speed and ease of ordering everything online, but some of our customers like the reassurance you get from talking to a real person.
If you would like to talk to one of our expert advisors please call our free advice line on 0800 032 3249 (calls are free to UK landlines, calls from mobiles phones may vary). Open 7 days per week (Monday - Sunday 8am to 10pm).
Our target is to answer 90% of our calls within 20 seconds, though we’re often much faster
We’ll keep you informed
If ever there is an issue with your order we will contact you as soon as we can. We know one of the most important things about buying online is being kept informed. Our call centre staff will do everything they can to keep you in the loop
0800 032 3249